Frequently Asked Questions
How long does shipping take for LED lights?
Shipping typically takes 3–7 business days, depending on your location and product availability. You’ll receive a tracking link once your order is dispatched to monitor delivery status.
Do you offer free shipping?
Yes, we offer free standard shipping on orders above a certain amount. For smaller orders or express delivery, additional charges may apply.
Can I track my LED light order after purchase?
Absolutely! Once your order is shipped, you’ll receive an email with tracking details so you can follow your package in real-time.
Do you provide installation services for LED lights?
Yes, we offer professional installation services for selected LED products. You can request installation during checkout or contact our support team for assistance.
Can I install LED lights myself?
Most LED lights are designed for easy DIY installation and come with user-friendly manuals. However, for ceiling-mounted or wired fixtures, we recommend hiring a certified electrician for safety.
What should I do if my LED light arrives damaged or doesn’t work?
If your product arrives damaged or defective, contact our support team within 48 hours of delivery. We’ll arrange a replacement or refund as per our return policy.